Trip Inclusions

  • Round-Trip Airfare from Departure City to CUN (Cancun)
  • Private, Group Airport Transfers for Group Arrivals
  • Four (4) Night, All-Inclusive Stay at the Secrets Playa Blanca Costa Mujeres
    • Full breakfast, lunch, dinner and snacks each day
      • 6 gourmet à la carte dining options without reservations required
      • 1 buffet restaurant
      • 7 bars and lounges
    • Top-shelf spirits (international & premium brands)
    • 24-hour room service
    • Concierge services and 24-hour front desk
    • Mini-bar refreshed daily with soft drinks, bottled water and beer
    • Daily maid service
    • Daily activities and entertainment
    • Pool and beach waiter service
    • Non-motorized water sports (paddle board, sea kayak, snorkel)
    • No wristbands required
    • Complimentary WiFi
    • All taxes and base gratuities
  • Welcome Event (1hr Cocktail Reception with Open Bar)
  • Farewell Dinner Event (1hr Cocktail Reception and 2hr Buffet Dinner with Open Bar)
  • *20% Discount on Spa Services. (*Rules of use apply – Discount not applicable on Beauty Salon Services or products. Non combinable with another promos or discounts. Other restrictions may apply.)
  • Digital Travel Documents
  • Luggage Tags & Name Badges
  • Two (2) Travel Escorts from Luxe Incentives

Package Exclusions

  • Air Exclusions
    • Charges for flight deviations, upgrades, baggage fees and preferred seat assignments
    • For any individual flight deviations, additional fees will apply for transportation outside of the main group arrival/departure to and from the resort. No credits will apply towards deviator’s transportation
    • Luggage porterage at the airport
  • Individual Exclusions
    • Charges and gratuities for personal transfers, tours, meals, beverages and shopping purchases
    • Spa services and gratuities
    • Lessons, Tours, Golf or other offsite activities not outlined in the Inclusions
    • All on-site activities not outlined in the inclusions or offered complimentary at the Hotel
    • Any costs for lost or damaged baggage or personal property
    • Personal transport services such as car rentals, ride share, taxi or private transfers
  • Hotel Exclusions
    • Room upgrades
    • Early check-in or late check-out
    • Additional gratuities for housekeeping, luggage porterage and bar/restaurant/hotel staff
    • Upgraded wine or special dining/tasting menus
    • Private dining experiences
    • Gift Shop purchases
    • Motorized water sports
    • Telephone, business center, laundry, dry-cleaning and
    • Medical services and treatment
    • Private fitness classes or personal training
    • Increases to room occupancy (current program pricing is based on double occupancy, per room)
    • Guests are responsible for any damages they make in their room or on the hotel grounds.
    • Smoking is not allowed in guestrooms. If this policy is violated, a fee will be charged to the guest. There are designated smoking areas located at the Hotel Lobby vehicle entrance and on the beach.
    • A temporary credit card hold may be taken by the Hotel at the time of check-in for security deposit/incidentals.
  • Medical Exclusions
    • Refunds and/or additional fees for any travel related expenses for guests that do not follow or meet country, state or city mandated and/or company implemented health and safety guidelines/requirements at the time of travel
    • All Guests are responsible for their own medical care, testing costs, prescriptions and travel expenses should they become sick or injured while traveling during or after the completion of the program.
  • Miscellaneous Exclusions
    • Refunds and/or additional fees for any travel related expenses for guests that do not follow Hotel, Tour, Airline or Transfer Vendor’s rules and regulations.
      • Vendors prioritize the health and safety of their guests and passengers. If you are disturbing other guests, conducting or engaging in illegal activity, or endangering the safety of others, you will be refused further service. Any additional costs for the rebooking of travel are the responsibility of the traveler(s) that violated the Vendor’s policy as applicable.
    • Tourist Departure Tax – Visitax
    • Any charge or consumption not mentioned in this package